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Infrastructure Project Manager

Posted on 20-Jan-2023
Application Close Date: 10-Feb-2023
Job Details
Information Technology
Position Type:
Full Time
Job Reference:

We have a newly created role for an experienced Infrastructure Project Manager to join our IT team! Reporting to the Senior Manager - IT Operations, you will be responsible for coordinating the technical infrastructure elements of small and large IT projects, shoreside and shipboard. This includes ensuring the requirements, dependencies and implementation activities are accurately documented to assist with proper planning and in ensuring successful delivery and operational supportability.

First things first, check out what we have on offer!

  • Competitive base + super + bonus
  • Named as one of the best places to work in Australia in the Great Place to Work® survey 2022.
  • Work life balance – 9 day (compressed hours) working fortnight with full time pay. Yes, that's a long weekend every fortnight!
  • Offering a hybrid work model – 2 days WFH and 3 days Office
  • Fantastic Chatswood office location close to shops, public transport, restaurants, gyms and more!
  • An inclusive and diverse proud workforce with an amazing culture
  • Annual salary review based on personal and company achieved targets
  • Supportive Health & Wellbeing – physical, mental, and financial health benefits
  • Fantastic family & friends discount on cruises and onboard product launches
  • Airline and Hotel discounts through our partners
  • Supportive parental leave for both primary and non-primary carers
  • Reward & Recognition – attractive incentive schemes and recognition programs

Key responsibilities will include but are not limited to:

  • Effectively collaborating with internal and external IT and business stakeholders to accurately capture and document infrastructure requirements of IT projects.
  • Working with the IT Operations team to define and document infrastructure design to meet the documented requirements
  • Planning handover of solutions to operations capability, e.g. service desk, including documenting support responsibilities, and / or knowledgebase articles.
  • Reviewing IT request and ticket queues for items to be actioned by IT Operations team and coordinating delivery of these against competing project priorities.
  • Adhering to required change management processes and ensuring documentation and application artefacts are properly maintained
  • Managing and tracking project changes, risks and issues through to resolution.
  • Contributing to regular project reporting to internal and external stakeholders.

About you:

As this is a hands-on role, you will work across multiple projects thus have outstanding organisation, time management, attention to detail and the ability to be agile and pivot when new projects are prioritised. You will have a strong hand's on infrastructure and engineering experience in a server or systems or network engineering role with the ability to talk to and respond to technical questions with sound industry knowledge. You are a confident thinker, strong communication skills with the ability to build trust and a positive experience for all stakeholders. As part of a close-knit team, your outgoing personality and willingness to roll up your sleeves and get the work done will set you apart from your competitors.

We would love to hear from people with:

  • 5+ years' experience in an IT Operations or Infrastructure role, implementing and / or supporting solutions within a complex business environment.
  • Technical knowledge across a range of different infrastructure disciplines, including server, network, endpoint, security, operating systems, hardware, protocols
  • Experience in IT Infrastructure planning and development, including technical documentation.
  • Ability to produce concise documentations with high attention to detail
  • Working knowledge of project management disciplines
  • Ability to engage IT and business stakeholders at various levels
  • Excellent written and verbal communications skills, including the ability to negotiate outcomes in the context of competing priorities.
  • Experience in implementing and or supporting systems, technology solutions and end users in remote sites and unusual environments.
  • Strong levels of resilience, excellent prioritisation skills and a team-centric attitude
  • Tertiary qualification in IT, Computer Science, Engineering and Project Management will be highly regarded

We are seeking someone with the right attitude to fit into our fun and supportive culture so, if you meet the majority of the above requirements, have a down to earth personality and solid work ethic, please send your application for consideration. Only suitable candidates will be contacted.

About Us:

Carnival Australia is part of the Carnival Corporation, the worlds' leading cruise holiday company, representing iconic brands including P&O Cruises, Princess Cruises, Cunard, Carnival Cruise Lines, Holland America Line and Seabourn. It's an exciting time to join the local team, with the resumption of cruising in Australia! At Carnival Australia we pride ourselves on promoting an inclusive and flexible workplace culture where individual differences are valued. We are committed to working with people's strengths and encourage applicants to approach us for any necessary adjustments.

*Carnival Australia promotes diversity and inclusion across our workplace and encourages applications from all backgrounds and communities including people from Aboriginal and Torres Strait Islander communities, the LGBTQIA+ community and people living with disability.

*As part of our recruitment process and commitment to safety, suitable candidates will be required to undertake background checks which may include a police check, skills assessment/ testing, and reference checks as part of your application process. In setting expectations, there will be a two-stage interview and an assessment of technical skills.

*We will not be accepting unsolicited resumes from Agency recruiters. Any unsolicited resumes submitted will not be eligible for a placement fee. Only approved Recruiters on our panel will be engaged.

Important Notice

Carnival Australia which operates P&O Cruises Australia is aware that some people have received emails claiming to offer employment positions with P&O Cruises Australia. These job offers are false and completely at odds with P&O Cruises' employment practices and have been reported to relevant authorities in Australia. P&O Cruises Australia does not send unsolicited emails offering job opportunities. Career opportunities at Carnival Australia are shown via this website. Should you receive an unsolicited email claiming to offer job opportunities at Carnival Australia or P&O Cruises Australia, you should not respond. Such approaches should be reported to relevant authorities in your country of origin.