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Sales Manager

Posted on 01-Sep-2022
Application Close Date: 07-Oct-2022
Job Details
Position Type:
Full Time
Job Reference:
Note clipJP_New Zealand Sales Manager.pdf (PDF, 209KB)
Job Profile

  • Well established company with a good culture and credible brand presence
  • Join a close knit passionate, dedicated, and loyal team
  • Princess pride themselves in having the best reporting, best CRM, and best processes in the business.  If you want to learn from the best, to kick start your career, this is job for you!

We have a fantastic opportunity for an experienced Sales Manager to join our Princess Cruise Lines team based in Auckland! Reporting to the Head of Sales Operations, this position will be responsible for building a strong geographic presence, to achieve sales targets through industry relationships and business partnerships. Educate the trade and consumer in the benefits of cruising and drive incremental revenue through existing and new channels.

First things first, check out what is on offer!

  • Competitive base + super + incentives + employee benefits and more!
  • Named as one of the best places to work in Australia in the Great Place to Work® survey 2022.
  • Work life balance – 9 day (compressed hours) working fortnight with full time pay. Yes, that's a long weekend every fortnight!
  • An inclusive and diverse proud workforce
  • Annual salary review based on personal and company achieved targets
  • Supportive Health & Wellbeing – physical, mental, and financial health benefits
  • Fantastic family & friends discount on travel and On-board product launches
  • Reward & Recognition – attractive incentive schemes and recognition programs
  • Free activation cruises for you and your family

Your key responsibilities will include but are not limited to:

  • Be the face of the Princess brand in New Zealand maintaining a high profile and a professional standing.
  • Build strong and sustainable relationships with existing agency supporters and develop new relationships with agents who have potential to grow to Partnership status. 
  • Build relationships with other travel principles to facilitate joint promotional and sales opportunities.
  • Seek new channels of business both direct and indirect through use of market knowledge and relationships.
  • Use Cruise Sales to promote the benefits of selling the Princess Brand, giving agents the confidence to self-engage.
  • Deliver product education and training sessions to agents within the territory.  Raising the profile of cruise and increasing the propensity of agents to offer cruise as a preferred holiday option. 
  • Maintain up to date knowledge of all products within your portfolio.  Ensure that you proactively gain access to the full range of cruising products.
  • Work with our Events Team, coordinate familiarisations and walk arounds for agents to maximise agency exposure to products.

About You:

You're an outgoing, confident, result driven, and resilient individual that loves working within a dynamic environment.  You will have experience working in or with the New Zealand travel industry, either on board, in field sales or as one of the many outstanding New Zealand cruise travel agents. You are resilient, driven and demonstrate a high level of customer focus with commercial acumen and a focus on achieving results, with strong influencing, negotiation, presentation skills and ability to close the deal. You will have strong internal relationship building skills, with the ability to work with peers across multiple disciplines within a matrix structure. This is a very autonomous role, you'll get great support from an Australian head office, but you'll need to be self-driven, motivated, and responsible.   You'll need to be a confident public speaker, if you don't love presenting, this is not the role for you.   You'll need to take pride in your follow through and have a voracious appetite for customer service and data.  Sound knowledge of the market, strong trade partnerships and the ability to be agile and pivot with an entrepreneurial spirit will set you apart from your competitors.  

To be successful in the role, you will have:

  • Minimum 2 years' experience in cruise sales, as an agent, territory Sales Manager role within the travel or cruise industry.  Cruising experience, either as a guest or crew member, is preferred.
  • Strong business management and planning skills – financial acumen (forecasting and budgeting), marketing savvy, attention to detail.
  • Ability to build and nurture strong relationships with effective negotiating and influencing skills
  • Strong knowledge of local businesses and market trends
  • Proven ability to develop and deliver sales presentations with proficient skills with MS suite
  • A current and full NZ drivers licence
  • The ability and willingness to travel frequently both local, domestic and to Australia and attend functions on evenings or weekends as required

Carnival Australia is part of the Carnival Corporation, the worlds' leading cruise holiday company, representing iconic brands including P&O Cruises, Princess Cruises, Cunard, Carnival Cruise Lines, Holland America Line and Seabourn. It's an exciting time to join the local team, with the resumption of cruising in Australia!

At Carnival Australia we pride ourselves on promoting an inclusive and flexible workplace culture where individual differences are valued. We are committed to working with people's strengths and encourage applicants to approach us for any necessary adjustments.

As part of our recruitment process and commitment to safety, suitable candidates will be required to undertake Background Checks which may include a Police Check, skills assessment/ testing and reference checks as part of your application process.

Important Notice

Carnival Australia which operates P&O Cruises Australia is aware that some people have received emails claiming to offer employment positions with P&O Cruises Australia. These job offers are false and completely at odds with P&O Cruises' employment practices and have been reported to relevant authorities in Australia. P&O Cruises Australia does not send unsolicited emails offering job opportunities. Career opportunities at Carnival Australia are shown via this website. Should you receive an unsolicited email claiming to offer job opportunities at Carnival Australia or P&O Cruises Australia, you should not respond. Such approaches should be reported to relevant authorities in your country of origin.