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Inside Sales - Carnival Cruise Line

Posted on 22-Aug-2019
Application Close Date: 27-Sep-2019
Job Details
Position Type:
Full Time
Job Reference:

Carnival Cruise Line is "The World's Most Popular Cruise Line®" with over 5 million guests travelling every year.  The brand is a leader in contemporary cruising and operates 26 ships designed to provide fun and memorable vacation experiences at a great value.


Reporting to the Sales Planning Manager, the Inside Sales position (internally known as a Business Development Executive) will be responsible for assisting in driving sales of Carnival Cruise Lines by providing support and guidance to both Business Development Managers and travel agents.


Specific responsibilities will include:

  • Manage the sales email inbox and telephone line, responding to queries from both BDMs and travel agents
  • Support BDMs in arranging trade events including local cruise expos, film nights, training and ship visits – attending as required
  • Promote and support the use of Carnival Sales tools, ensuring all training material is current and correct, and implement new FAQs/Training guides for use by agents
  • Support BDMs with coordination of cooperative marketing materials (eg flyers and advertising material)
  • Webinars/online training with agency groups where applicable
  • Complete invoice requirements and general administrative duties


With at least two years experience in a travel-related customer service or sales support position, the successful applicant will demonstrate:

  • Knowledge of Polar Online system and intermediate Excel, Word and Powerpoint
  • Strong relationship building and influencing skills
  • Exceptional communication skills, both verbal and written, with a high attention to detail
  • A high level of organisation and prioritisation skills with the ability to work in an autonomous manner
  • Strong general administration skills
  • A high degree of initiative and problem solving skills


Most importantly you will bring enthusiasm, passion and a sense of humour to our dynamic team!


At Carnival Australia we pride ourselves on promoting an inclusive and flexible workplace culture where individual differences are valued. We are committed to working with people's strengths and encourage applicants to approach us for any necessary adjustments.

Important Notice

Carnival Australia which operates P&O Cruises Australia is aware that some people have received emails claiming to offer employment positions with P&O Cruises Australia. These job offers are false and completely at odds with P&O Cruises' employment practices and have been reported to relevant authorities in Australia. P&O Cruises Australia does not send unsolicited emails offering job opportunities. Career opportunities at Carnival Australia are shown via this website. Should you receive an unsolicited email claiming to offer job opportunities at Carnival Australia or P&O Cruises Australia, you should not respond. Such approaches should be reported to relevant authorities in your country of origin.