General Privacy Statement

Carnival plc is a publicly listed company in the United Kingdom. Carnival plc, trading as Carnival Australia, has registered branches in Australia (ABN 23 107 998 443 2TA 5580), and New Zealand.

These branches (collectively referred to as "we", "us", "our" or "Carnival Australia") are subject to the National Privacy Principles introduced under Australian privacy legislation and the Information Privacy Principles introduced under New Zealand privacy legislation.

We hereby set out a summary of how we manage your personal information. We believe that our policy not only complies with relevant legislation in Australia and New Zealand but also represents industry best practice.

If you would like to view our Website Privacy Statement, please see below.

Collection

If you send us an email, send an attachment or complete a form on our website (eg. to apply for a vacancy), the personal information submitted may be retained for the purposes of assessing your suitability for employment opportunities with us. Your personal details may be disclosed to people within Carnival Australia, to referees nominated by you, to your former employers and to any organisations, including third parties, that Carnival Australia engages to assist us with our recruitment process.

If you do not provide all of the personal information that we request then we may be unable to communicate with you, process your application or offer you employment. Unless instructed otherwise we generally will keep the data provided for up to 2 years from the time the data was last provided or updated. However, you may remove your personal information from our system by notifying us of this request in writing.

We will take reasonable steps to ensure that when collecting personal information you are aware of:

who we are and how to contact us;
the fact that you are able to gain access to the personal information we have collected about you;
the purpose for our collecting the personal information;
the organisations to which we would normally disclose that personal information;
any law that requires the personal information to be collected; and
what the consequences may be if the personal information is not provided.

As far as it is reasonably possible, we will collect your personal information directly from you. If this is not possible and personal information is collected from someone else (eg. a referee), we will take reasonable steps to ensure that you are made aware of the matters listed above, unless specific exemptions apply. Sensitive information will only be collected with your consent, unless specific legislative exemptions apply.

Use and Disclosure

Our general rule is that we will not use or disclose your personal information other than for the purpose stated at the time of collection. If another use is proposed, we will seek your further consent unless that other purpose is related to the original purpose of collection. We do not disclose any personal information to unrelated third parties for a fee or to be used for marketing purposes.

Data Quality

We will reasonably ensure that the personal information we collect, use or disclose is accurate, complete and up to date. We encourage you to contact us if you believe personal information we hold abou t you is incorrect or incomplete in some way. At your request, we will take reasonable steps to destroy or permanently de-identify that information.

Data Security

We take reasonable steps to protect the personal information we hold from misuse and loss, and from unauthorised access, modification or disclosure in accordance with industry standards. This includes stringent security measures on board our vessels, physical security for our offices in Australia and New Zealand and electronic security (such as password access, encryption and firewalls) for our office network servers and electronic data transfers.

Access and Correction

Generally, we will give you access to the personal information we have collected about you and we may correct it at your request. If we do not grant your request for access to or for a correction of personal information we have collected about you, we will provide you with a written explanation of the reasons for our decision.

Identifiers

We will not use any government or other agency’s identifier (such as your Medicare or tax file number) as our own identifier to link you with your personal information.

Contact Our Privacy Officer

If you would like to request access to personal information we may have collected about you, lodge a complaint about how we have handled your personal information or should you any require further information about our privacy policy, please contact us. If you are in Australia, you can:

write to P&O Cruises, Attention: Privacy Officer, PO Box 2006, North Sydney NSW 2059, AUSTRALIA;
send an email to privacy@pocruises.com.au.

If you are in New Zealand, you can:

write to P&O Cruises, Attention: Privacy Officer, Private Bag 93216, PARNELL NEW ZEALAND;
send an email to privacy@pocruises.com.au.

Further Information about Privacy

If you are in Australia and you would like further information about privacy generally, please contact the Office of the Federal Privacy Commissioner by calling 1300 363 992 or visit the Commissioner’s web site at www.privacy.gov.au. If you are in New Zealand and you would like further information about privacy generally, please contact the Office of the Privacy Commissioner by calling 09 302 8655 or 0800 803 909 or visit the Commissioner’s web site at www.privacy.org.nz.

Website Privacy Statement

Carnival plc is a publicly listed company in the United Kingdom. Carnival plc, trading as Carnival Australia, has registered branches in Australia (ABN 23 107 998 443 2TA 5580), and New Zealand.

Our Website Privacy Statement details the privacy protection you are afforded when your personal information is collected through one of our websites. If you would like to view our General Privacy Statement, which governs how both of these branches manage personal information in general, please see above.

We are committed to protecting the privacy of all persons we have contact with online to the same extent and standards as contact made by other means of communication. However, contact through our website has slightly different implications due to the nature of the technology.

How Do We Collect Your Personal Information Online? In an online environment there are several means by which information may be collected. The type of information collected depends on how you have interacted with our website.

Browser Detection and Server Log Files

When you visit our website (or any Internet site) the server records details of your visit, including:

the type of browser and operating system (eg, Mac, PC) you are using
the address of the referring site (ie, the previous site that you visited)
your IP address (a number unique to the computer through which you are connected to the Internet)
the country or region you come from
the date and time of your visit
the address of the pages accessed and documents you downloaded.

In addition to this we also use software to detect what screen size your computer uses and what plug-ins you have. Plug-ins are used to run features such as our Flash movies and the Quicktime VR ship and cabin virtual tours. The sole purpose of this is to make sure we can present the best viewing experience for each visitor. Also if you send us an error report, to assist us in resolving that error, we use software to detect whether you are browsing from behind a firewall and what type of error you have encountered.

2. Cookies

Cookies are pieces of information that a website can transfer to an individual's computer hard drive for tracking the websites browsed by the person. This tracking enables us to customise our site information to your requirements and interests. By these means our website can become easier to use as the cookie will store information about your preferences on our website, for example if you've already seen a Flash movie you won't have to see it again. Cookies are not unusual, most major websites use them. Indeed most internet browsers accept cookies. However, you can set your internet browser to refuse the cookies entry into your computer's hard drive. If you are not sure how to do this, contact the company which produces your browser. You can also delete the cookie after leaving the site so that you are seen as a new user when you next visit. Your level of satisfaction using our site may be impeded if you do not accept our cookie.

3. Emails, Attachments & Web Forms

If you send us an email, send an attachment or complete a form on our website (eg. to apply for a vacancy), the personal information submitted may be retained for the purposes of assessing your suitability for employment opportunities with us. Your personal details may be disclosed to people within Carnival Australia, to referees nominated by you, to your former employers and to any organisations that Carnival Australia engages to assist us with our recruitment process.

Disclosure to Prevent a Threat to Life or Health or to Comply with Law

If Carnival plc has reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health or is required to provide information in response to subpoenas or warrants or other legal processes, it will disclose your information for those purposes without seeking your consent.

Acceptance of and Changes to Our Website Privacy Statement

You acknowledge and accept that your use of our websites indicates your acceptance of our WEBSITE PRIVACY STATEMENT. If we decide to change our WEBSITE PRIVACY STATEMENT, we will post these changes on this page so that you are always aware of what information we collect online, how we use it and under what circumstances we disclose it.

Further Information

If you have any queries concerning our privacy policies, you can contact our Privacy Officer by sending an email to privacy@pocruises.com.au. For more general information about privacy, please visit the website for your respective Privacy Commissioner in Australia (www.privacy.gov.au) or New Zealand (www.privacy.org.nz).